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    The ‘Additional information’ for the synced contact will display or if there is no synced contact, the key contact ‘Additional information’ will show.

    • Create or edit a contact
    • Select ‘Key Contact’ in the top right-hand corner. The icon will turn green when the key contact is nominated.
    • Enter data in the ‘Additional information’ field
    • Select ‘Save’
    • Navigate to ARM > Customisation > Settings via the side navigation menu
    • For the setting ‘CLIENT – Display key contact additional information’, select ‘Yes’
    • Select ‘Save’

    Client screen will show the additional information entered on the key contact page:

    Last updated: 15 February 2023

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