Table of contents

    Create GOMS client

    • Select ‘Add client’
    • Search for the client in ARM
    • Select ‘Save’
    • Enter in client information
      • Primary disability
      • Secondary disability
      • Select formal an option from the ‘Formal diagnosis’ drop-down menu
    • Select ‘GOMS information’
    • Enter parent/carer/ guardian information by selecting the ‘Add PCG’ icon
      • Select the relationship
      • Search for the contact
      • To continue to add contacts, select the ‘Add new PCG’ icon
      • To remove a PCG, select the ‘Delete’ icon

    NB: Contact information should be in as a contact in a group in ARM.

    • Enter staff details by selecting the ‘Add staff’ icon
      • Select the ‘Team visibility’, then select the relevant team from the drop-down menu
      • Select ‘Planner’ + ‘Additional planner’, then select the relevant staff member from the drop-down menu
      • To remove a team/staff, Select the ‘Remove staff’ icon

    NB: Teams and Staff are added in ARM. Please refer to the ARM + ARM Pro Get Started myHelp for further details.

    • Enter additional measures by either selecting ‘Add measure’ or ‘Create from template’
    • When adding a measure, enter in a title + description (repeat as required)
    • When creating from a template, select all appropriate additional measures from the pop-up that apply.
    • Select ‘Create’

    Enter goals + objectives

    To create a goal from the library: 

    • Select ‘Create’ from library
    • Select classification options from library
    • Select relevant goals
    • Select ‘Confirm’

    To create a new goal:

    Search for clients

    • Select the filter icon from the client panel
    • Filters include:
      • Client name
      • Disability
      • Program
      • Account manager
      • Achieved status
    • Select ‘Search’

    Search for clients in ARM

    From the ARM dashboard:

    • Search clients + contacts for client name
    • Select client
    • Select GOMS icon in ‘Client’ panel

    NB: If the client selected is a group, then selecting the GOMS icon will prompt a pop-up to select individual contact.

    View clients with PocketWatch shift

    • Select the ‘PocketWatch shift indicator’ toggle

    Provide dashboard access

    If relevant, clients and contacts can be provided with access to their GOMS dashboard by a staff member with permission to administer client logins (refer to GOMS recommended permissions).

    • Navigate to the GOMS client panel
    • Identify relevant client
    • Select ‘Manage logins’
    • Search contacts within ‘Manage logins’ pop-up
    • Select GOMS
    • Select ‘Send login’
    • Select ‘Save’

    NB: You can reset logins via the same method above. Access to GOMS, GENIUS + PocketWatch is via the same dashboard. Only one login needs to be sent.

    Archive + unarchive client

    A staff member with permission to archive clients can archive and unarchive clients (refer to GOMS recommended permissions).

    To archive a client:

    • select the ‘Archive’ button on the client panel

    To unarchive a client:

    • Select the archived status from the filter display in the client panel
    • Select ‘Unarchive’

    NB: Archiving a client in GOMS does not archive the client in ARM. To archive a client in ARM refer to ARM + ARM Pro myHelp. If a client has been archived in ARM but not in GOMS, then the client will still appear in the GOMS client panel and the ‘Manage logins’ icon will be red.

    Last updated: 28 April 2023

    Previous article Next article

    Do you have feedback for this article?

    Let us know below: