The foundations of any great organisation are its staff, clients and customers. If these groups are not “engaged” with the organisation, it is exposed to significant risk. Online Results Surveys (ORS) offers unique solutions for seeking feedback from staff, clients, customers and members. There are many survey reports available including reports that compare performance against previous survey outcomes and against benchmarking data from other organisations that have completed the surveys with their staff, clients, customers and members.
Talent Results Surveys (TRS)
Talent Results Surveys (TRS) enables your client organisations to access high quality, comparative feedback on the attitudes and engagement of their staff.
Client + Customer Results Surveys (CRS)
Client + Customer Results Surveys (CRS) provides your clients with real insight into the level of engagement their clients or customers have with their organisation. Easy-to-understand reports identify areas of opportunity or improvement in client or customer relationships. Survey options include a focus on longer term attitudes and satisfaction or shorter term experiences with a particular service or transaction.
Member Results Surveys (MRS)
Member Results Surveys (MRS) provides organisations with an edge in managing their important member relationships. This tool encourages members to provide tailored feedback on a broad range of issues and helps to define appropriate organisational strategies to ensure current members are retained and new memberships increased.
Key features of ORS
- Get to know stakeholders – discover the what respondents really think by key demographic information
- Gather valuable insights – the easy-to-use + device friendly format allows quick responses, facilitating more extensive + valuable feedback
- Benchmark performance – year-on-year comparisons + industry standard benchmarking against previous survey outcomes
- Take strategic action – identify areas of opportunity for improvement + build an action plan to address or build on these
myTraining for ORS
Click here to access the ORS Certified Training myTraining course where you will be attributed Level 2 Support upon completion.